Knowledgebase

The htaccess file is found at the root of your website's files. To access your website files you will need to login to your web server.

1. Log in to your Client Area: https://www.thexyz.com/account
2. Enter your email address as the username and your client area password. If you do not remember this or have it saved to a password manager, you can request a reset via the 'Forgot Password' button.
3. Once logged in, click the Services tab as pictured below.
4.  You can then find your Web Hosting service from the list of services.
5. On the left under Actions, click Login to Cpanel.
6.   Once logged in, click the File Manage icon.
7. In the public_html directory, you will find .htaccess