Knowledgebase

1. On the home screen, tap the Settings icon.
2. Within Settings, scroll down and tap Mail

1. Tap Accounts

1. Tap Add Account

1. Tap Other, at the bottom

1. Tap Add Mail Account

1. The next screen will ask for basic account information:
   
   Name: Your first and last name
   Email: Your full email address
   Password: Your mailbox password
   Description: Anything you'd like!
2. Tap Next

1. Make sure IMAP is selected
   
   Enter the following server details:
   
   Name: Your first and last name
   Email: Your full email address
   Description: Should already be prefilled from last section
   Password: Your mailbox password
   
   Incoming Server Settings
   Host Name: secure.emailsrvr.com
   User Name: Your full email address
   Password: Your mailbox password
   
   Outgoing Server Settings
   Host Name: secure.emailsrvr.com
   User Name: Your full email address
   Password: Your mailbox password

1. Tap Next

1. Select the desired settings and tap Save

Next, we are configuring your iPhone to sync your various IMAP folders and prevent duplicate folders from showing up. We call this Folder Mapping; below are the steps to do so.

1. Within the Mail settings window, select the account that you just added.
2. Under IMAP, tap Account

1. Within the account settings, select Advanced at the bottom

1. Under MAILBOX BEHAVIORS, select Sent Mailbox

1. Select the appropriate folder under ON THE SERVER.

1. Now repeat the previous step for Deleted Mailbox.
   Ignore the Archive Mailbox, it won't be used.
2. Last step! Make sure Deleted Mailbox is selected under MOVE DISCARDED MESSAGES INTO. This will ensure deleted messages go to the Deleted Mailbox folder.
3. Now you're done! Go back to the home screen and launch the Mail app. Your email should appear within a few minutes, depending on the amount of items to sync.
   
   Note: If you have a large mailbox, it may take several minutes before email appears. Please wait at least 15 minutes before troubleshooting.