How to View Email Headers in SOGo Webmail

Understanding the full headers of an email can provide valuable insights, especially when you need detailed information about the email's origin, sender, and routing path. Email headers contain technical details that are not typically displayed to users, but they can be crucial for troubleshooting and verifying the authenticity of an email.

Steps to View Full Email Headers in SOGo Webmail

  1. Log in to SOGo Webmail: Start by logging into your SOGo webmail account.

  2. Open the Email: Navigate to the email for which you want to view the headers and click to open it.

  3. Access the Message Options: Once the email is open, look for the three dots (ellipsis) in the upper right corner of the email window. Click on these dots to open a dropdown menu.

  4. View Message Source: In the dropdown menu, select the option labeled "View Message Source". This action will display the full source of the email, including all header information.

Why Viewing Email Headers is Important

  • Identify the Sender: Email headers can reveal the actual sender's email address, which can help in identifying spoofed or phishing emails.
  • Trace Email Route: Headers contain details about the servers that handled the email, helping you trace its path from sender to recipient.
  • Verify Authenticity: By examining the headers, you can detect inconsistencies or signs of email spoofing, enhancing your ability to spot fraudulent emails.
  • Troubleshoot Issues: Headers provide technical details that can be used to diagnose delivery issues or delays.

Being able to view full email headers in SOGo webmail is a powerful tool for understanding the technical details of an email. Whether you're troubleshooting an issue or verifying the authenticity of an email, following these steps will help you access the information you need.

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