Knowledgebase

This article will assist you with setting your email accounts on Outlook 2016 or later with your Private Mailbox.

1. Open your "Control Panel". (Start -> Control Panel)
2. Click "Mail (Microsoft Outlook)"

   

3. If a profile already exists, click on "Show Profiles".

   

   If no profile exists, click "Add".

   

4. Enter a profile name (It can be anything! We suggest your email address and your name.)

   

5. Select "Manual setup or additional server types". Click "Next".

1. Select "POP or IMAP" and click "Next".

1. In the "Add New Account" window, input the following email server settings marked below:
   1. "Incoming mail server": secure.emailsrvr.com (port 993)
   2. "Outgoing mail server (SMTP)": secure.emailsrvr.com (port 465 or 587)
   1. "Username": Your full email address
   2. "Password": Your mailbox password
1. "Your Name": The name email recipients will see in the "From" field.
2. "Email Address": Your full email address
3. "Account Type": IMAP

1. Click on "More Settings" then click the "Outgoing Server" Tab
1. Check the box for "My outgoing server (SMTP) requires authentication".
2. Check the button for "Use same settings as my incoming mail server".

1. If using "secure.emailsrvr.com": Click on the "Advanced" Tab
1. Change "Use the following type of encrypted connection" to "SSL".
2. Change the port numbers to match the chart on step 4.c. Click "OK".

1. Click "Next". Outlook will now attempt to send a test message using the settings we have just put in. If everything was entered correctly, the message will send out successfully.

1. Congratulations! You have now setup Outlook to work with your Mailbox!