This error happens when the billing address or zip code you entered doesn't match the information on file with your bank. It's a security feature called the Address Verification System (AVS), which helps keep your account safe from fraud.
Why Did This Happen?
This error can pop up for a few reasons:
- Wrong Address: You might have accidentally entered the wrong billing address or zip code.
- Old Information: The address on file with your bank might be outdated.
- Typos: Even a small typo can cause this error.
- Security Check: Sometimes, AVS flags transactions that seem suspicious, just to be safe.
How to Fix It
- Double-Check Your Address: Make sure the address and zip code you entered are correct and match what your bank has on file.
- Update Your Info: If your bank has outdated information, you can update it with them.
- Reach Out for Help: If you’re still having trouble, our customer support team is here for you!
Need More Help?
If you're still having issues or have any questions, our friendly support team is ready to assist you. Just reach out, and we'll help you.
