Knowledgebase

This article will assist you with setting up Outlook 2011, using IMAP, for your Premium Email account.

1. Launch Outlook, if it's not already open.
2. From the upper menu, select Outlook -> Preferences

1. In the next prompt, select Accounts

1. Within the Accounts dialog, select Other Email

1. The pop up dialog will require the following:
   
   Email Address: Your email address
   Password: Enter your mailbox password.
   User name: Your email address
   
   Type: IMAP
   Incoming Server: secure.emailsrvr.com
   Override default port: Checked
   Use SSL to connect (recommended): Checked
   Incoming Server Port: 993
   
   Outgoing Server: secure.emailsrvr.com
   Override default port: Checked
   Use SSL to connect (recommended): Checked
   Outgoing Server Port: 465

1. Select Add Account
2. Within the Accounts dialog. Select More Options under the Outgoing server section

1. Within the dialog, ensure the following:
   
   Authentication: Use Incoming Server Info
   Unqualified Domain: Leave Blank

1. Click OK
2. Close the Accounts window.
3. Click Send/Receive. Your email should begin syncing with the server. Please allow up to 15 minutes before troubleshooting.