Knowledgebase

This article will assist you with setting up Outlook 2016 for Mac with your Hosted Exchange mailbox.

1. 1. Launch Outlook 2016 for Mac

NOTE: If you do not have any accounts setup on Outlook 2016 for Mac, skip to Step 5

1. 1. Select Preferences from the Outlook menu.

1. 1. Select Accounts

1. 1. Select Add Email Account

1. 1. Enter your email address.

1. 1. Enter the following details:
   2. Method: Username and Password
   3. Email address: Your full email address
   4. DOMAIN\username or Email: Your full email address
   5. Password: Your mailbox password
   6. Server (optional): Leave blank

1. 1. Click Add Account.If prompted with the below dialog, check Always use my response for this server and click Allow. It may pop up more than once.

1. 1. Click Done

1. You're done! You should see the main Outlook window and your email should begin downloading shortly. Please allow 15 minutes for email to download before troubleshooting.