Knowledgebase

This article will assist you with setting up Outlook 2016 on a MAC, using IMAP, for your Thexyz Mailbox.

1. Launch Outlook, if it's not already open.
2. From the upper menu, select "Outlook" -> "Preferences".

1. In the next prompt, select "Accounts".

1. Within the Accounts dialog, select "Other Email".

1. The pop up dialog will require the following:
1. "Email Address": Your email address
2. "Password": Enter your mailbox password.
3. "User name": Your email address
4. "Type": IMAP
5. "Incoming Server": secure.emailsrvr.com
6. "Override default port": Checked
7. "Use SSL to connect (recommended)": Checked
8. "Incoming Server Port": 993
9. "Outgoing Server": secure.emailsrvr.com
10. "Override default port": Checked
11. "Use SSL to connect (recommended)": Checked
12. "Outgoing Server Port": 465

1. Select "Add Account".
2. Within the Accounts dialog. Select "More Options..." under the "Outgoing server" section.

1. Within the dialog, ensure the following:
1. "Authentication": Use Incoming Server Info
2. "Unqualified Domain": Leave Blank

1. Click "OK".
2. Close the Accounts window.
3. Click "Send/Receive". Your email should begin syncing with the server.